Everything taken care of
Free Regional Flights
Fly free from your local airport to Gatwick or Heathrow. If you decide to fly into Gatwick and your international flight is from Heathrow, or vice versa, you will need to make your way between the two at your own expense. Please bear in mind the amount of time this will take when planning your journey. Unfortunately, our door-to-door pick-up service cannot be used with free flights unless flying from a mainland England and Wales airport. Please note this service is only available on Classic and Prestige tours.
For added convenience and flexibility your European tour starts with a door-to-door service to your local airport. And to make things really easy for you, we offer a variety of UK departure points at no extra cost – just take your pick.
With the porterage of one piece of luggage included in the price of your tour, we also look after your suitcase while you are on holiday.
We always look to provide the best coaches available, with comfortable seating that generally reclines, air conditioning, large windows that are ideal for scenic touring. Our fully-qualified drivers are hand-picked for their experience and in-depth knowledge.
How You Travel
Whether you are travelling by train, plane, boat or coach, we select all our transport partners strictly according to reputation and reliability. Each tour gives you the chance to vary your view of the scenery, not only by combining different modes of travel but also by rotating your seating each day. Also, we operate a no-smoking policy on the tours; however, we will frequently stop for photos and sightseeing en route so these can be taken advantage of. Not everybody travels in pairs, if you’re travelling on your own, or in a group of three, we always try to accommodate your choice of sleeping arrangements. Any applicable supplement or reduction is indicated on the price grid for each tour. Please note that most triple room arrangements will involve two people sharing a bed. Thomas Cook Tours are designed with a minimum age limit of 12.
Security and Protection
For complete peace of mind, you can rely on 24-hour back-up from our qualified duty managers in the UK. Also our experienced Tour guides are on hand to assist and offer guidance in any situation making sure your safety takes priority.
Holidays are for enjoying, so each Thomas Cook Tour gives you plenty of scope for doing what you want to do. We can also make arrangements for you to extend your trip before or after your tour (an extension supplement of £25 per person applies). Every Thomas Cook tour is carefully planned months in advance, but occasionally even the best-laid plans can go awry, so we may need to amend part of an itinerary at very short notice, perhaps even while you’re on holiday. And in the unlikely event that we are forced to change the departure date of your tour, we promise to give you at least 8 weeks’ warning. Naturally we will absorb any differences in price.