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Reviews Of The Northern Lights of Finland

The Northern Lights of Finland

From £3,274 pp*

7 Days • 11 Meals

    • Service
      5star
      Collette tour have never disappointed. Always great destinations, interesting inclusions or extra places to see.
    • Tour
      4star
      Helsinki is a beautiful city with so much to see. Loved it Lapland and the Arctic Resort fun and incredible different. Only negatives was ice on all paths to cabins and kells. Unsafe conditions even in our New Hampshire tested hiking boots.
    • Service
      1star
      I will speak with your representative
    • Tour
      1star
      The tour was terrible; it was definitely not as advertised.
  • Finland Fiasco

    • Service
      1star
      This trip needs much better planning and research by Collette. The scheduled activities are light and there needs to be more of them to fill each day. Our first full day we had our five hour afternoon tour of Porvoo ca called because the company providing the tour required fifteen people and our tour was comprised of only ten travelers. We were left to figure out how to fill the afternoon in Helsinki. FortunatelyI was with a friend and we found some museums to visit otherwise I would have been left to my own devices in a strange city by myself. The trip to Lapland was extremely disappointing in that there was no snow only ice covered roads at the resort. The reindeer sleigh ride did not occur and neither did the dog sled ride and we were not provided with alternative activities so we were basically stranded with not much to do. We could barely walk over the treacherous icy roads to the lodge for our meals and 4 out of our 10 travelers fell on the ice. The day of the dog sled activity that was cancelled we were offered to be tethered to a dog bymour waist and basically pulled/dragged over the icy paths. I volunteered to do this yet relinquished the dog to the guide when I finally located him as I was afraid of falling and being dragged by the dog who was trying to pull us to the front of the pack. This activity was extremely dangerous. The reindeer/sleigh ride was changed to an old farm wagon and two horses. Climbing onto and into the farm wagon was cumbersome and difficult as it was high off the ground and it was dark outside. We did not see the Northern Lights as the sky was covered with clouds yet in the travel description by Collette there were asterisks starting that Northern Light sightings were not guaranteed. The glass igloos we were brought to on the last night in Lapland were situated directly across from the brightly lit sauna and outbuildings which greatly took away from the ambience considering there were plenty of empty igloos in more desirable (darker) areas. We requested transportation to the lodge for dinner and breakfast because of the extreme danger we encountered while walking over the icy roads and paths to the igloos. Fireplaces in the cabins required guests to pay 35 euros for wood! This was ridiculous in my mind as the area surrounding the lodge was fullof wood and kindling. There also was no phone or television in the cabins so we were unable to co tact anyone in case of an emergency or even to request something or ask a question. I have traveled with Collette on many occasions and been pleased however my latest adventure to Finland was extremely disappointing.
    • Tour
      1star
      Please see my previous reply.

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