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Reviews Of Colours of Morocco

Colours of Morocco

From £1,649 pp*

10 Days • 17-18 Meals

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    • Service
      2star
      Transportation itself was good, but the pick-up and drop-off was very confused and caused a great of lost time!
    • Tour
      4star
      Hotel in Casablanca was not of the caliber we would prefer, however the location was very good.
  • Great trip in Morocco. Awful US service.

    • Service
      4star
      MOROCCO: The trip itself in Morocco was very good. The Trip Leader/Guide, Zahir, was EXCELLENT. What we saw and our experiences were Very Good to Excellent. The hotel in Casablanca was only fair, but conveniently located. The other hotels were good to excellent. ------------- UNITED STATES: The US handling of the trip was at best good, but parts of this were only fair and even UNACCEPTALBE!. Changing our pre-trip pick-up and post-trip drop-off locations at the last minute is unacceptable! This was made even worse by not informing us! We waited for pick-up at the agreed upon site and the lemo driver went to the different site provided by Collette. It took several phone calls and an hour to get picked-up. On our late night return, and unbeknownst to us, the lemo driver tried to drop us at the changed site that would have left us with no means to get home. (Another traveler had the same awful experience) Your website lacks any information about each traveler's trip cost and balances owed. The pre-trip briefing for our group was poor - we knew more about our trip than the Collette person giving the briefing.
    • Tour
      2star
      I just did. Trying to shift responsibility for your office mucking up aspects of our travel adds a very negative impression of your US Office service!

    Thank you for the additional feedback. Our Logistics Team will review this situation and a member of the Guest Relations Team will follow up with you.

    Collette Support
  • A Memorable Trip

    • Service
      5star
      The tour was extensive, a parade of sights, sounds and flavors.The bus was new and clean. Our tour guide Abdul Aziz was excellent, very knowledgeable. Abdul, our driver was also great. His assistant Idris was most helpful. The hotels were fine. The negatives were that the Casablanca hotel was in a neighborhood that was a bit sketchy but acceptable. The bus had neither the promised toilet or wifi. Charging stations would have been helpful. We skipped Meknes.
    • Tour
      5star
      The most memorable event in a trip full of memories was the camel ride to our luxury campground. The musicians were a treat.

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